Telekom Malaysia

UTelco Systems was commissioned to deliver a Revenue Assurance Proof of Concept (POC) system to satisfy a subset of the Telekom Malaysia revenue assurance requirements in a single data repository. The major revenue assurance requirements supported are revenue leakage identification, full reconciliation capability across the business life-cycle and revenue recovery analysis.

Customer Value

• Proven Revenue Assurance solution achieving revenue leakage identification and recovery, including rebuilding previously lost Call Detail Records (CDRs)
• Major increase in level of business automation resulting in major reduction in operating costs of the business
• Obtained business confidence in the quality of its data
• Elimination of complex, manual case management processes
• Elimination of previous ‘throw away’ solutions

Solution Foundation

• OneSolution RT-DQM
• OneSolution t-EM
• OneSolution t-LDM
• OneSolution Methodology
  • Enterprise Data Warehousing

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